Refund Policy

At Begin, we strive to provide a seamless and enjoyable entertainment experience. This Refund Policy outlines the terms under which refunds may be issued. Please review it carefully before subscribing to any of our services.

1. General Policy

Payments made to Begin for subscriptions or other services are non-refundable. This includes, but is not limited to Monthly or yearly subscription fees, Add-ons & content related purchases.

2. Exceptions

Refunds may be granted under the following circumstances:

• Billing Errors: If you were charged incorrectly or for a service you did not purchase, you may request a refund.
• Service Interruptions: In rare cases of prolonged technical issues that prevent access to the service, refunds may be issued at Begin’s discretion.
• Unauthorized Charges: If your account was used for unauthorized purchases, please contact our support team immediately. Refunds will be subject to verification and investigation.

3. Subscription Cancellations

• Mid-Cycle Cancellations: Subscriptions canceled before the end of the current billing cycle will not be refunded for the remaining period. You will retain access to the service until the end of the cycle.
• Plan Downgrades: If you switch to a lower-tier subscription, the change will take effect in the next billing cycle, and no refunds or credits will be issued for the current cycle.

5. How to Request a Refund

To request a refund, please contact our Customer Support team at support@begin.watch or through our Help Center. Provide the following information to expedite your request:

• Your registered email address
• Payment receipt or transaction ID
• Description of the issue

Refund requests are processed within 14- business days. Approval of refunds is at the sole discretion of Begin

6. Changes to the Refund Policy

Begin reserves the right to modify or update this Refund Policy at any time. Changes will be communicated via email or by posting the updated policy on our website.

For further questions or assistance, please contact our Customer Support team. We’re here to ensure your experience with Begin is exceptional.